A collection of things I have written about organizations and technology.
Organizations
Excerpt: A complete monoculture is inherently unhygenic; it is vulnerable to a single threat, it’s a single point of failure. The usual biodiversity of an organization exists because we tend to allow a little duplication here and there, some variations from the standard, multiple standards.
The article above came from a comment by Sigurd Rinde after I linked to his excellent post "You know something is wrong..."
You know something is wrong...
Excerpt: I agree with a far higher proportion of Sig’s assertions in this list than I do with the Cluetrain Manifesto’s 95 theses. Both lists contain good ideas and numbnuts ones. I guess Sig’s strategy in limiting himself to 18 statements means his chances of success are higher than the scattergun approach of the Cluetrain authors.
Excerpt: Attempting to lock your customers into your service by making it difficult for them to switch just shows that you are afraid of the competition.
Excerpt: The killer feature in Excel 4.0 was that it allowed the user to switch back to the Lotus 123 easily - it could write Lotus-format spreadsheets. This meant that the isolated Excel fans in an organisation could now use their favourite tool but still communicate with colleagues who used Lotus 123.
Technology
Excerpt: Microsoft are investing in a converter that will allow their customers to read and write documents in the OpenOffice format. This is a good thing. It means if I choose to save my documents in OpenOffice format then I have a choice of two office suites to open them in
Excerpt: There is considerable risk of a severely damaging attack. What is perplexing me is the unwillingness of any corporation I know to do something about this.
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